Terms & Conditions

Last Updated: August 2026

Welcome to Mithilani.in. These Terms & Conditions govern your access to and use of our website, including our news, informational and cultural content, online shop, products, and related services.

By accessing Mithilani.in, reading our content, creating an account, or purchasing a product, you agree to these Terms & Conditions.

If you do not agree with these terms, please discontinue use of the website.

1. About Mithilani

Mithilani.in is a digital platform providing news, information, and content related to Mithila, Bihar, India, culture, traditions, lifestyle, education, entertainment, technology, and other topics of public interest.

Mithilani may also operate an online marketplace offering Mithila cultural products, handmade products, handicrafts, traditional items, food products, clothing, home décor, gifts, and other merchandise

2. Eligibility

By using our shopping services or placing an order, you confirm that you are legally capable of entering into a transaction under applicable law.

If you are using the website on behalf of another person or organization, you confirm that you have the authority to do so.

3. Website Content

We make reasonable efforts to ensure that information published on Mithilani.in is accurate and current.

However, news and other information may change over time. We may therefore update, correct, modify, or remove content when necessary.

Content provided on Mithilani.in is primarily for general informational purposes and should not be considered professional legal, medical, financial, investment, or other specialized advice.

4. User Responsibilities

When using Mithilani.in, you agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Attempt to gain unauthorized access to the website, accounts, servers, or systems.
  • Upload or transmit malicious software or harmful code.
  • Interfere with the operation or security of the website.
  • Misuse our content, forms, checkout, or payment facilities.
  • Submit false or misleading information.
  • Place fraudulent orders.
  • Violate intellectual-property or other legal rights.

We may restrict access or cancel transactions where we reasonably suspect fraud, misuse, or illegal activity.

5. Product Information

We aim to provide accurate descriptions, photographs, prices, specifications, materials, ingredients, sizes, and other relevant product information.

However, actual products may vary slightly from photographs displayed on the website.

In particular, handmade, handcrafted, traditional, and artistic products may naturally have minor variations in:

  • Colour
  • Pattern
  • Texture
  • Size
  • Shape
  • Finish
  • Artwork

These natural variations are part of the character of handmade products and may not necessarily constitute defects.

6. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until the order has been successfully placed and confirmed.

If an ordered product becomes unavailable, we may contact you to offer an alternative, delay fulfilment with your agreement, or cancel and refund the affected item/order as appropriate.

7. Prices

Product prices displayed on Mithilani.in are shown in Indian Rupees (₹) unless otherwise stated.

Prices may change without prior notice.

The price applicable to an order will normally be the price displayed when the order is successfully placed, subject to correction of obvious technical or pricing errors.

Applicable taxes, shipping charges, or other charges will be displayed during checkout where relevant.

8. Orders

After you place an order, you may receive an order confirmation through the website, email, SMS, or another available communication method.

We reserve the right to cancel or decline an order in situations including:

  • Product unavailability
  • Incorrect pricing caused by a technical error
  • Payment failure
  • Suspected fraud
  • Incorrect or incomplete customer information
  • Delivery limitations
  • Violation of these Terms & Conditions

Where payment has already been successfully received for an order that we cancel, an applicable refund will be initiated according to our refund procedures.

9. Payments

Online payments on Mithilani.in may be processed through Razorpay or other payment methods made available during checkout.

Depending on availability, payment options may include UPI, debit/credit cards, net banking, wallets, or other supported methods.

Payment transactions are also subject to the applicable payment provider’s terms and policies.

Mithilani.in does not intend to directly store sensitive information such as your complete card number, CVV, UPI PIN, or online banking password.

An order may not be considered successfully paid until payment confirmation is received from the applicable payment provider.

10. Shipping & Delivery

Orders for physical products will be shipped to the delivery address provided by the customer during checkout.

Estimated delivery periods are estimates and may vary due to:

  • Customer location
  • Product availability
  • Courier operations
  • Weather conditions
  • Public holidays
  • Festivals
  • Other circumstances outside our reasonable control

Customers are responsible for providing a complete and accurate shipping address and contact number.

Detailed shipping conditions will be governed by our Shipping Policy.

11. Cancellation, Returns & Refunds

Order cancellations, returns, replacements, and refunds are governed by our applicable Cancellation / Return & Refund Policy.

Because some products may be handmade, customized, perishable, food-related, or prepared specifically for an order, different return or cancellation conditions may apply to different products.

Customers should review the applicable policy and product information before placing an order.

12. Food Products

Where Mithilani.in sells traditional, homemade, packaged, or other food products, customers should carefully review the available:

Ingredients, product description, storage instructions, expiry/best-before information, and allergy-related information, where provided.

Customers with allergies, intolerances, medical conditions, or dietary restrictions are responsible for determining whether a particular product is suitable for them.

Nothing on Mithilani.in constitutes medical or dietary advice.

13. Intellectual Property

Unless otherwise stated, original content created for Mithilani.in—including articles, graphics, branding, website elements, and other original materials—is protected by applicable intellectual-property laws.

You may share links to our publicly available articles for personal and informational purposes.

You may not reproduce, republish, commercially distribute, modify, scrape, or copy substantial portions of our original content without appropriate permission.

Third-party trademarks, photographs, videos, quotations, and other materials remain the property of their respective owners where applicable.

14. Third-Party Links

Mithilani.in may contain links to external websites, news sources, social networks, advertisers, payment services, and other third parties.

We do not control these external services and are not responsible for their content, availability, security, or privacy practices.

Accessing third-party websites is at the user’s discretion.

15. Advertising & Sponsored Content

Mithilani.in may display advertisements, including advertisements delivered through services such as Google AdSense.

We may also publish sponsored, promotional, or partnership content where appropriate.

The appearance of third-party advertising on Mithilani.in does not automatically constitute our endorsement or guarantee of the advertised company, product, or service.

16. Privacy

Your use of Mithilani.in is also subject to our Privacy Policy.

Our Privacy Policy explains how information may be collected and processed when you browse the website, contact us, create an account, or make a purchase.

17. Limitation of Liability

To the extent permitted by applicable law, Mithilani.in will not be responsible for indirect or consequential losses arising solely from reliance on general website content or circumstances reasonably outside our control.

Nothing in these Terms is intended to exclude or limit any consumer right or liability that cannot legally be excluded under applicable law.

18. Account Security

If customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

Please contact us if you believe your account has been accessed without authorization.

19. Changes to the Website

We may modify, update, suspend, or discontinue particular website features, categories, products, or services when reasonably necessary.

We may also update these Terms & Conditions periodically.

The latest version will be published on this page with the updated Last Updated date.

20. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Any disputes will be subject to applicable Indian law and the jurisdiction of competent courts, subject to any mandatory consumer-protection rights that apply.

21. Contact Us

If you have questions about these Terms & Conditions, an order, payment, product, or any other service provided through Mithilani.in, please contact us through our Contact Us page.

Website: Mithilani.in
Email: support@mithilani.in | Phone: +91 7909016185